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Every Move Matters

  • Mar 20
  • 2 min read

My vision is to foster a culture of transparency, forward-thinking education, and equity , empowering every chapter to thrive collectively as core contributors to the organization and individually as essential pillars in their communities.  In this role, my goal is to leverage my extensive background in training and policy to lead initiatives that support, strengthen, and equip our membership for sustained impact and success. 


Why Should You Choose Me

 I see a tremendous opportunity to focus our efforts in four key areas, representing strategic moves to position our organization for sustained long-term success.



Operational Excellence & Member Experience

This area focuses on improving systems, processes, and support frameworks to enhance efficiency, consistency, and the overall member experience. 

  • Streamlining policy and procedure submission and approval timelines.  Conducting a systematic review of submission and approval timelines helps to identify opportunities for improvement. The goal is to improve efficiency by reducing the average policy turnaround time.

    • Explore batch reviews based on chapter size. Offer regularly scheduled sessions for collaborative, section-based template discussions,  and implement practices that ensure the consistent implementation of collegiate policies and procedures templates. 

  • Explore an abbreviated advisor training for collegiate members to enhance their understanding of the advisor's roles, expectations, and to strengthen their collaborative engagement.

  • Explore structural enhancements, such as the potential for regional collegiate representation within Scholarship and Standards, ensuring that collegiate perspectives are included in the decision-making and communication channels.


Area 2: Membership Intake Optimization & Brand Alignment

Streamlining and modernizing the membership intake process with a stronger focus on the Delta brand and historical context


Efficiency & simplification

  • Optimize training times, condense materials during PPP, and evaluate and refine the membership intake process to ensure that it remains efficient, current, and effective.


Content enhancement & alignment

  • Revise materials to better emphasize history and the values of the DST brand. 

  • Implement an annual content review process that ensures accuracy, maintains the integrity of historical content, eliminates redundancy and errors, and reinforces current, relevant content to protect the values of the DST brand.

Area 3: Leadership Development & Organizational Literacy

This area focuses on forward-thinking education and proactively equipping members, especially chapter leaders, with knowledge, tools, and confidence to operate effectively within the organization with clarity and accountability.  

  • Expansion of President 101 webinars and Education on DST governing documents 

  • Strengthening training on chapter policies and procedures 

  • Offering resources such as skills workshops, online reference materials, and eLearning opportunities to cultivate informed, confident, and accountable leaders 


Area 4: Culture, Communication & Engagement

This area centers on fostering a healthy, connected, and value-driven chapter environment. It emphasizes creating intentional spaces for dialogue, strengthening relationships, and promoting a culture of openness and trust. Schedule purposeful activities or gatherings that strengthen the culture, communication, & engages the members.

  • Regularly scheduled “DSTea” sessions for open dialogue and conflict resolution. Encouraging constructive communication and proactive issue resolution 

  • Story-telling sessions where members share their experiences in the chapter

  • Interactive Policy & procedure training sessions so that the members are informed


 
 
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